Terms and conditions

The Semesterticket Schleswig-Holstein is available from the winter semester 2019/2020 for all properly enrolled students of the participating universities: Each student will receive Semesterticket Schleswig-Holstein an the regional Semesterticket. Like the regional Semesterticket, the Semesterticket Schleswig-Holstein is paid out of the semester fee. It is funded collectively by all students according to the solidarity model.

Participating universities:

• Kiel | CAU
• Kiel | UAS (FH)
• Kiel | Muthesius University of Fine Arts and Design (Muthesius)
• Lübeck | University
• Lübeck | UAS (TH)
• Lübeck | Academy of Music (MHL)
• Flensburg | Europa-Universität
• Flensburg | UAS (Universität)

Note: At the FH Westküste (Heide), the student body decided not to participate; however, it is possible to participate at a later date.

Exceptions to the group of beneficiaries

The following are excluded from the Semesterticket:

• Guest auditors,
• Students in distance, online and evening courses of study,
• Students in extra-occupational programs, provided that they are not full-time students and therefore their primary occupation is not studying,
• Students of the Kiel University of Applied Sciences in the Faculty of Agriculture.

Students who do not receive the Semesterticket are exempted from paying the Semesterticket contribution.

Furthermore, it is possible for special groups of people to be reimbursed for their contribution to the Semesterticket or - if they are not part of the group of beneficiaries - to voluntarily acquire the Semesterticket.

• The Semesterticket is issued for the duration of each semester. It must be reordered for every semester.
• The Semesterticket's validity period results from the corresponding entry on the ticket, e.g. WiSe 2020/21. It is valid from the first to the last day of the semester; earlier validity, e.g. for preparatory courses that take place before the semester starts, is not possible. Even if you are in possession of the Semesterticket before the beginning of the semester, it is only valid from the first day of the semester.
• The Semesterticket  is valid around the clock during its period of validity, without time restrictions – even before the official start of the semester and in the semester break.
• The Semesterticket's validity ends prematurely when students change their status, for example in case of reimbursement in justified cases or premature exmatriculation.

The Semesterticket Schleswig-Holstein entitles to unlimited use of public transport within the scope of the Schleswig-Holstein tariff (SH-Tarif), including Hamburg (map validity).

The Semesterticket Schleswig-Holstein applies:

• In all local trains (RE, RB, NBE, AKN, neg, Arriva) in the 2nd class in Schleswig-Holstein as well as to Hamburg and Toender St. (Denmark),
• In all public buses (city and regional buses) throughout Schleswig-Holstein as well as to Hamburg, except:
  - Bus services on the North Sea islands and
  - Long-distance bus routes (e.g. Flixbus) and airport buses (e.g. KIELIUS),
• Within the Hamburger Transport Association (HVV Hamburger Verkehrsverbund) in the tariff area Hamburg AB and in the HVV-rings C, D and E in Schleswig-Holstein in all HVV means of transport: U, S, A and R trains, buses and harbour ferries (HVV express buses only with 1st class supplement).

Good to know:

• In trains, an upgrade to 1st class is excluded; this also applies if the tariff supplement is paid.
• When using bus services subject to a surcharge, the tariff (comfort) surcharge applicable to school travel cards must be paid, e.g. for LÜMO in Lübeck or the call bus in Dithmarschen. The call buses in Nordfriesland can be used without additional payment.

Tip: Some AStAs have made special arrangements for their students - these universities' Semestertickets will then be valid in additional means of transport. You can read more on this under "Extended validity".

Rides beyond the area of validity

For journeys beyond the Semesterticket Schleswig-Holstein's area of validity, a ticket for the route that is not covered must be purchased before departure. The ticket must be purchased from the last stop or the last scheduled train stop within the Semesterticket Schleswig-Holstein's area of validity. Example:

• Travel from Lübeck in the direction of Lüneburg:
  Semesterticket is valid until Lauenburg (Elbe); a ticket from Lauenburg to Lüneburg is required.

The Semesterticket Schleswig-Holstein does not apply in long-distance trains (ICE, IC, EC, D, Sylt Shuttle plus).

The Semesterticket Schleswig-Holstein lets you take children with you: When accompanied by a Semesterticket Schleswig-Holstein holder, up to three children up to and including 5 years of age are transported free of charge. No other options for taking other people on your ticket exist.

Note: Children up to and including 14 years travel in the SH-Tarif for the reduced single fare (single ticket child).

Taking a dog is not included in the Semesterticket Schleswig-Holstein. For journeys within the SH-Tarif's area of validity, the regulations of the SH-Tarif apply (german).

Taking a bicycle is not included in the Semesterticket Schleswig-Holstein. For journeys within the SH-Tarif's area of validity, the regulations of the SH-Tarif apply.

Notes on regional special regulations:

• Kiel: On Kiel Tug and Ferry Company (SFK) ferries in the Kiel Fjord, all passengers can take bicycles free of charge on the Schwentine ferry line F2.
• Lübeck: Holders of the regional Semesterticket Lübeck, which is issued to students of the universities of Lübeck, can take a bike for free on the Priwall ferries of Stadtverkehr Lübeck GmbH. This regulation does not apply to students of other universities in Schleswig-Holstein.

In the event of disruptions in rail transport, statutory passenger rights apply to users of the Semesterticket Schleswig-Holstein. Rail transport includes all trains, irrespective of which railway company they are operated by, in particular RE, RB, NBE, AKN, erixx, neg, Arriva, S-Bahn. This does not apply to subways (U-Bahn).

The disruption must have occured in rail transport and within the Semesterticket Schleswig-Holstein's area of validity. For example, the following rules do not apply if the late arrival at the destination station ...

• is due to a prior delay of a bus, or
• to a prior delay of another train for which a separate ticket has been purchased, e.g. when traveling by long-distance train from the south to Hamburg and subsequent use of the Semesterticket for the onward journey.

By the way: The reason for the disturbance is not relevant, for example, compensation is also due in the case of bad weather or strikes.

Continuing with another train

If a delay of at least 20 minutes at the destination station is expected, other trains can be used as alternative connections. These can also be long-distance trains (ICE, IC, EC, Sylt Shuttle Plus), as long as these do not require reservations.

If no announcements are made or no information is displayed stating that alternative trains can be used for local public transport tickets, to use them, a ticket must first be purchased. The costs for this can subsequently be claimed from the Service Center for Passenger Rights. You will then be refunded in full.

Compensation in the case of late arrival at the destination station

Semesterticket Schleswig-Holstein users are entitled to compensation in accordance with statutory passenger rights:

• In the event of a delay at the entire route's destination station of 60 minutes or more due to train delay, missed connecting trains or train cancellations, the amount of the lump sum for season tickets is 1.50 euros per individual case.
• Compensation amounts of less than 4.00 euros will not be paid. Thus, you must be affected by at least three relevant delays per semester.
• A maximum of 25% of the contribution for the Semesterticket Schleswig-Holstein will be paid out overall.
• Application for compensation:

1.) Fill out the passenger rights form

For each individual journey with a delay of 60 minutes or more, a passenger rights form must be completed. The passenger rights form is available on the train from the conductor, at the DB information desk and in the DB Travel Centers as well as online at this link.

You are advised to submit one claim for all cases of delay at the end of the semester. Claims can be asserted retroactively for up to one year.

2.) Provide proof

The passenger rights form must be accompanied by a copy of the Semesterticket Schleswig-Holstein. Otherwise compensation is not possible. When using the mobile ticket, please enclose a printout of the third page of your personal mobile phone ticket (sample) instead. Please note that the term of the semester ticket includes the date of the journey for which you are applying for compensation.

3.) Submit documents

Is everything complete? Then you can submit the documents at a DB Travel Center and the DB information desk or send them by post to the Servicecenter Fahrgastrechte, 60647 Frankfurt/Main senden (address template). The application will be processed within one month

For further information on statutory passenger rights in rail travel see www.fahrgastrechte.info (german).

The ASTAs can independently continue to conclude contracts for validity in additional means of transport for their university (extended validity). This extended validity applies in addition to the Semesterticket's general travel authorisation and only for students enrolled at the relevant university. When claiming extended validity, the Semesterticket Schleswig-Holstein or the regional Semesterticket must be presented.

Regulations for the extended validity of Semestertickets at the individual universities:

Kiel | CAU

The Semesterticket issued to students of the CAU Kiel also applies:

• on the Fjord ferry line F1 from 01.05. until 30.09. Mondays to Fridays, except during the Kiel Week, and from 01.10. until 30.04. every day,
• on the Schwentine ferry line F2 all year round, every day,
• on the Schwentine ferry line F2, it is also possible to take a bike for free, if space permits.

The AStA of the CAU Kiel's special agreements with SFK apply.

Kiel | UAS (FH)

The Semesterticket issued to students of Kiel University of Applied Sciences also applies for free travel on Kiel Tug and Ferry Company (SFK) ferries in the Kiel Fjord

• on the Fjord ferry line F1 from 01.05. until 30.09. Mondays to Fridays, except during the Kieler Week, and from 01.10. until 30.04. every day,
• on the Schwentine ferry line F2 all year round and daily,
• on the Schwentine ferry line F2, it is also possible to take a bike for free, if space permits.

The AStA of Kiel UAS' special agreements with the SFK apply.

Kiel | Muthesius University of Fine Arts and Design

The Semesterticket issued to students of the Muthesius University of Fine Arts and Design Kiel also applies

• for free travel on Kiel Tug and Ferry Company (SFK) ferries in the Kiel Fjord
  • on the Fjord ferry line F1 from 01.05. until 30.09. Mondays to Fridays, except during the Kieler Woche, and from 01.10. until 30.04. every day,
  • on the Schwentine ferry line F2 all year round and daily,
  • on the Schwentine ferry line F2, it is also possible to take a bike for free, if space permits.
• in the airport bus KIELIUS of Autokraft between Kiel and Hamburg Airport (line 4550) to purchase reduced single and return tickets.

The AStA of the Muthesius University of Fine Arts and Design Kiel's special agreements with the respective partners apply.

Lübeck | University

The Semesterticket issued to students of the University of Lübeck is also valid for free travel on Stadtverkehr Lübeck GmbH's Priwall ferries as a pedestrian as well as for the free transport of a bicycle, if space permits.

The AStA of the Uni Lübecks' special agreements with Stadtverkehr Lübeck apply.

Lübeck | UAS (TH)

The Semesterticket issued to students of the Lübeck UAS is also valid for free travel on the Stadtverkehr Lübeck GmbH's Priwall ferries as a pedestrian as well as for the free transport of a bicycle, if space permits.

The AStA of the Lübecks UAS' special agreements with Stadtverkehr Lübeck apply.

Lübeck | Academy of Music (MHL)

The Semesterticket issued to students of the Lübeck Academy of Music is also valid for free travel on the Stadtverkehr Lübeck GmbH's Priwall ferries as a pedestrian as well as for the free transport of a bicycle, if space permits.

The AStA of the Lübeck Academy of Music's special agreements with Stadtverkehr Lübeck apply.

Flensburg | Europa-Universität

The Semesterticket issued to students of Europa-Universität Flensburg also applies to take one person per Semesterticket free of charge in the evening from 8 pm. (saturdays and sundays from 6 pm.), but only within the scope of the regional Semesterticket Flensburg.

The AStA of the Europa-Universität Flensburg special agreements with Aktv Bus Flensburg apply.

Flensburg | UAS (Hochschule)

The Semesterticket issued to students of the Flensburg UAS also applies to take one person per Semesterticket free of charge in the evening from 8 pm. (saturdays and sundays from 6 pm.), but only within the scope of the regional Semesterticket Flensburg.

The AStA of the Flensburg UAS special agreements with Aktv Bus Flensburg apply.

Students who have a ticket subscription in the SH-Tarif, e.g. for a monthly subscription card, and no longer need this, because they receive the semester ticket Schleswig-Holstein, benefit from a special rule: Even if the subscription has not lasted 12 months, we waive the usual recalculation of the price difference to the monthly ticket price.

For this purpose, the keyword "semester ticket Schleswig-Holstein" must be stated upon the cancellation of the subscription and a current copy of the student ID must be attached as proof. The cancellation is to be directed to the transport company, where the subscription has been completed. If the termination is received there by the 15th of the month, it will take effect at the end of the current month.